Red10
20+Mini Masterclasses
for your people

Tailored development for leaders and teams, from individual strengths to collective performance.

Grow the team, grow the skills — Red10 services

What we offer

Two ways to work
with Red10

Whether your team needs a structured journey or a single practical skill, everything starts with what your people actually do — and ends with change that lasts.

A team working together around a tableA–D
A journey, not a day out

Team Effectiveness

Feedback and your team’s 9D ratings shape a 1–3 day off-site — with preparation before it and support after it, so the work lands in everyday practice.

  • Feedback-on-a-Page™ preparation
  • 1–3 day off-site, designed around your needs
  • Progress reviews and next-step planning
Talk to us about team effectiveness
A facilitator presenting at a flipchart20
Small sessions. Lasting development.

Mini Masterclasses

Twenty practical topics — from feedback and trust to storytelling and decision making — each a compact session your people can put to work the next morning.

  • Compact, practical, immediately usable
  • Choose the topics your people need
  • In-person or remote
Talk to us about mini masterclasses

How it works

Step through
the journey

A pragmatic approach, shaped around your team — from first conversations to a plan for what comes next.

Preparation

Understanding your team

Building a shared understanding

  • Feedback-on-a-Page™ — 30-minute 1:1 calls that create a concise anonymised 2-sider
  • Your team’s ratings against the Red10 9D Team Effectiveness model
  • Together they identify what most needs developing

Sometimes the pre-work can instead be SWOT-on-a-Page, when the team needs to focus most on strategy alignment.

Mini Masterclasses

20 topics.
Choose what your people need.

01Knowing SelfRaising self-awareness

We all have different styles and personalities. An effective employee uses their style to get the most out of their colleagues. When you understand your own preferences, it enables you to adapt to your colleagues’ needs and be the best you can be.

Personal effectiveness
02Doing Feedback WellThe crucial conversations

This session will help you have the crucial conversations which help develop colleagues. You will learn and practise a model to enable you to give motivational and developmental feedback skilfully and sensitively.

Conversations and influence
03Conflict to CollaborationDefusing difficult conversations

You will learn the art of handling difficult, agitated or overly assertive people to achieve better outcomes.

Conversations and influence
04Being Influential in MeetingsInfluence meetings from within

You will learn how to be a key player at work and be influential in your conversations and meetings. You will become aware of different behaviours commonly seen in meetings and learn skills to make you more influential.

Conversations and influence
05Psychological SafetyBuilding a safe team culture

You will develop awareness of the importance of psychological safety to help increase personal and team performance. When you do this people will feel able to join, contribute and challenge within their work teams.

Leading people
06Growth MindsetManaging your mindset and attitude

You will learn how to see different mindsets in yourself and others and be able to shift mindset to maximise motivation, learning and growth — and to help others see ways to do the same.

Personal effectiveness
07Leading ChangeCoping well with change

The business world is in constant change: huge restructuring and small, short-notice changes in focus. This session will show you how people typically respond to change and help you help them do it smoothly.

Leading people
08Presenting with ImpactMemorable business presentations

With some simple rules — Numbers, Props, Broken Stories and Spacing — you can become a brilliant presenter. This session will allow you to bring your presentations to life, learning tools to calm yourself and prepare for your next talk.

Meetings and decisions
09Business Storytelling EssentialsClear narratives around your data

Good leaders tell stories to shape cultures, enhance information retention, build connection, and set direction. Learn how to build a clear narrative around your key business messages and reveal data in the form of a story for maximum impact.

Conversations and influence
10Artful AnsweringHandling tough questions

Some presentations go well, some go … not so well. The difference can be how prepared you are and how challenging the audience is. Learn to give a talk calmly, with impact, and handle challenge and questions skilfully and with presence.

Conversations and influence
11Confidence and AssertivenessMore control in situations that matter

Developing personal presence and confidence. Explore and develop the skills, behaviours and practices of confident and assertive people, so you can choose to be assertive when you want to be.

Personal effectiveness
12Chairing MeetingsThe before, during and after

Balancing techniques for prevention of disruptive behaviour as well as interventions to get a meeting back on track.

Meetings and decisions
13Building TrustGetting the best out of your team

You will understand how to build trust in your work relationships and in so doing be able to delegate effectively. Based on a behavioural formula you will be able to diagnose the cause and effect of low trust relationships and work through actions to rebuild that trust.

Leading people
14Managing StakeholdersKnow who to influence and keep on side

Identify who your stakeholders are and understand how to manage them. During this session you will understand the nature of your current relationships and identify the steps to make them stronger.

Leading people
15Managing EmotionsYours and other people’s

People are a collection of thoughts, behaviours and emotions which are all interconnected. Learn to read your own emotional experience and to do the same with others, including a strategy to process and manage those emotions skilfully.

Personal effectiveness
16The Ownership MindsetTaking accountability when it matters

Accountability and responsibility are different: responsibility can be given but accountability must be taken. It is a capacity to notice and own challenges, issues and problems and take committed action to solve them.

Personal effectiveness
17The Power of PersuasionEthical influence for better decisions

Using the subtle techniques of Robert Cialdini, you can learn how to be persuasive in an ethical and responsible way — helping others make decisions that benefit the project or meeting.

Conversations and influence
18The Coaching ManagerCoaching for improved performance

Managers who tell and sell are effective and get things done. Managers who coach enable others to be self-reliant and to solve problems independently, rather than creating dependent relationships.

Leading people
19The Listening LeaderBeyond simple hearing to deep listening

People rarely care how much you know; they want to know how much you care. Deeply listen through all the levels of listening — when people feel truly heard they are psychologically safe and able to contribute and challenge to their full potential.

Conversations and influence
20Decision MakingWhen to act, when to involve

There is not a single technique that works for every decision. This session helps you decide how best to make good decisions given context, complexity, time and team composition — and measure the success of meetings, conversations, projects and decisions with a simple tool.

Meetings and decisions

The framework

Nine dimensions of
an effective team

Red10’s 9-Dimensions® framework explores the conditions that help a team work effectively, starting with what you want to achieve. Ratings across all nine shape where the team focuses.

01

Identity

Knowing each other’s strengths, roles and personalities.

02

Reality

Understanding the current situation and being open to feedback.

03

Vision

A shared purpose that gives the team direction.

04

Strategy

Clear priorities and plans: the team’s Must Wins.

05

Execution

Effective ways of working, making decisions and delivering.

06

Partnership

Working well with stakeholders and partners outside the team.

07

Connection

Engaging the wider workforce and building commitment.

08

Values

Shared principles that guide decisions and behaviour.

09

Learning

Learning from experience and improving how the team works.

Reality, Identity, Vision, Strategy and Execution provide the core structure.

20Mini Masterclasses, ready to run
9DDimensions of team effectiveness
1–3Day off-sites, designed around you
A–DPhase journey, preparation to progress

Talk to us

Let’s shape something
around your team

Tell us what your team is working towards, and we’ll suggest the right starting point — a full Team Effectiveness journey, or the masterclasses that fit.