Whether your team needs a structured journey or a single practical skill, everything starts with what your people actually do — and ends with change that lasts.
A–D
A journey, not a day out
Team Effectiveness
Feedback and your team’s 9D ratings shape a 1–3 day off-site — with preparation before it and support after it, so the work lands in everyday practice.
Twenty practical topics — from feedback and trust to storytelling and decision making — each a compact session your people can put to work the next morning.
A pragmatic approach, shaped around your team — from first conversations to a plan for what comes next.
Preparation
Understanding your team
Building a shared understanding
Feedback-on-a-Page™ — 30-minute 1:1 calls that create a concise anonymised 2-sider
Your team’s ratings against the Red10 9D Team Effectiveness model
Together they identify what most needs developing
Sometimes the pre-work can instead be SWOT-on-a-Page, when the team needs to focus most on strategy alignment.
Mini Masterclasses
20 topics. Choose what your people need.
01Knowing SelfRaising self-awareness
We all have different styles and personalities. An effective employee uses their style to get the most out of their colleagues. When you understand your own preferences, it enables you to adapt to your colleagues’ needs and be the best you can be.
Personal effectiveness02Doing Feedback WellThe crucial conversations
This session will help you have the crucial conversations which help develop colleagues. You will learn and practise a model to enable you to give motivational and developmental feedback skilfully and sensitively.
Conversations and influence03Conflict to CollaborationDefusing difficult conversations
You will learn the art of handling difficult, agitated or overly assertive people to achieve better outcomes.
Conversations and influence04Being Influential in MeetingsInfluence meetings from within
You will learn how to be a key player at work and be influential in your conversations and meetings. You will become aware of different behaviours commonly seen in meetings and learn skills to make you more influential.
Conversations and influence05Psychological SafetyBuilding a safe team culture
You will develop awareness of the importance of psychological safety to help increase personal and team performance. When you do this people will feel able to join, contribute and challenge within their work teams.
Leading people06Growth MindsetManaging your mindset and attitude
You will learn how to see different mindsets in yourself and others and be able to shift mindset to maximise motivation, learning and growth — and to help others see ways to do the same.
Personal effectiveness07Leading ChangeCoping well with change
The business world is in constant change: huge restructuring and small, short-notice changes in focus. This session will show you how people typically respond to change and help you help them do it smoothly.
Leading people08Presenting with ImpactMemorable business presentations
With some simple rules — Numbers, Props, Broken Stories and Spacing — you can become a brilliant presenter. This session will allow you to bring your presentations to life, learning tools to calm yourself and prepare for your next talk.
Meetings and decisions09Business Storytelling EssentialsClear narratives around your data
Good leaders tell stories to shape cultures, enhance information retention, build connection, and set direction. Learn how to build a clear narrative around your key business messages and reveal data in the form of a story for maximum impact.
Conversations and influence10Artful AnsweringHandling tough questions
Some presentations go well, some go … not so well. The difference can be how prepared you are and how challenging the audience is. Learn to give a talk calmly, with impact, and handle challenge and questions skilfully and with presence.
Conversations and influence11Confidence and AssertivenessMore control in situations that matter
Developing personal presence and confidence. Explore and develop the skills, behaviours and practices of confident and assertive people, so you can choose to be assertive when you want to be.
Personal effectiveness12Chairing MeetingsThe before, during and after
Balancing techniques for prevention of disruptive behaviour as well as interventions to get a meeting back on track.
Meetings and decisions13Building TrustGetting the best out of your team
You will understand how to build trust in your work relationships and in so doing be able to delegate effectively. Based on a behavioural formula you will be able to diagnose the cause and effect of low trust relationships and work through actions to rebuild that trust.
Leading people14Managing StakeholdersKnow who to influence and keep on side
Identify who your stakeholders are and understand how to manage them. During this session you will understand the nature of your current relationships and identify the steps to make them stronger.
Leading people15Managing EmotionsYours and other people’s
People are a collection of thoughts, behaviours and emotions which are all interconnected. Learn to read your own emotional experience and to do the same with others, including a strategy to process and manage those emotions skilfully.
Personal effectiveness16The Ownership MindsetTaking accountability when it matters
Accountability and responsibility are different: responsibility can be given but accountability must be taken. It is a capacity to notice and own challenges, issues and problems and take committed action to solve them.
Personal effectiveness17The Power of PersuasionEthical influence for better decisions
Using the subtle techniques of Robert Cialdini, you can learn how to be persuasive in an ethical and responsible way — helping others make decisions that benefit the project or meeting.
Conversations and influence18The Coaching ManagerCoaching for improved performance
Managers who tell and sell are effective and get things done. Managers who coach enable others to be self-reliant and to solve problems independently, rather than creating dependent relationships.
Leading people19The Listening LeaderBeyond simple hearing to deep listening
People rarely care how much you know; they want to know how much you care. Deeply listen through all the levels of listening — when people feel truly heard they are psychologically safe and able to contribute and challenge to their full potential.
Conversations and influence20Decision MakingWhen to act, when to involve
There is not a single technique that works for every decision. This session helps you decide how best to make good decisions given context, complexity, time and team composition — and measure the success of meetings, conversations, projects and decisions with a simple tool.
Meetings and decisions
The framework
Nine dimensions of an effective team
Red10’s 9-Dimensions® framework explores the conditions that help a team work effectively, starting with what you want to achieve. Ratings across all nine shape where the team focuses.
01
Identity
Knowing each other’s strengths, roles and personalities.
02
Reality
Understanding the current situation and being open to feedback.
03
Vision
A shared purpose that gives the team direction.
04
Strategy
Clear priorities and plans: the team’s Must Wins.
05
Execution
Effective ways of working, making decisions and delivering.
06
Partnership
Working well with stakeholders and partners outside the team.
07
Connection
Engaging the wider workforce and building commitment.
08
Values
Shared principles that guide decisions and behaviour.
09
Learning
Learning from experience and improving how the team works.
Reality, Identity, Vision, Strategy and Execution provide the core structure.
20Mini Masterclasses, ready to run
9DDimensions of team effectiveness
1–3Day off-sites, designed around you
A–DPhase journey, preparation to progress
Talk to us
Let’s shape something around your team
Tell us what your team is working towards, and we’ll suggest the right starting point — a full Team Effectiveness journey, or the masterclasses that fit.